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Sources Sought · N69199HRBCCFY272

HRBCC

Department of the Navy · Portsmouth, VA

This is a notice (Sources Sought), not a request for offers.

Agency
Department of the Navy FederalNAVSUP FLT Log CTR Norfolk
Place
Portsmouth, VA
Offers due
November 2, 2027, 10:00 AM (ET) closes in 358 days
Estimated value
not stated
Notice type
Sources Sought
Category
Consulting and research
NAICS code
561422 Telemarketing Bureaus and Other Contact Centers
Product service code (PSC)
R431
Set-aside
8(a) Set-Aside (FAR 19.8)
Posted
October 23, 2026
Solicitation number
N69199HRBCCFY272
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Description

This requirement is to provide all contact center personnel and management, and services necessary for the operation of the Department of the Navy (DON) Civilian HRBCC, a dedicated single service contact center (contractor personnel will be dedicated to the taskings within this contract). The contractor will provide the full range of support to current and separated Navy civilian employees and prospective employees. The contractor will provide technical guidance, employee entitlements, advice, and information to employees about the Federal Employee Health Benefits (FEHB), the Federal Employees Group Life Insurance (FEGLI), the Thrift Savings Plan (TSP), the Federal Dental and Vision Insurance Programs (FEDVIP), and the Federal Long Term Care Insurance Program (FLTCP).

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